Support for custom websites.
Add a support chat widget and admin inbox to client sites, with AI-assisted replies when useful and human handoff when the conversation matters.
Best for
- site support
- product questions
- booking questions
- post-purchase help
Use it when a client wants the website to answer product, booking, policy, and service questions without losing human control.
What this module gives your project.
Chat widget
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Support agents
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Conversations
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
AI replies
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Human handoff
Use this capability from your custom frontend while the operational side stays manageable in Arky admin.
Custom UX without rebuilding backend state.
- Embeddable chat
- Conversation state
- Context-aware answers
- Escalation flow
A client-facing back office for the same module.
- Conversation inbox
- AI provider settings
- Human replies
- Resolution state
- Customer context
Code the frontend. Connect Arky underneath.
Start with the frontend stack the project deserves, then connect only the Arky modules it needs. The admin, API, SDK, and backend workflows stay behind the custom experience.
- Embed the widget
- Connect catalog/service/policy context
- Let the team handle escalations in admin
import { createArkyStore } from "arky-sdk/storefront-store";
const arky = createArkyStore({
baseUrl: "https://api.arky.io",
storeId: "your-store-id",
locale: "en",
});
await arky.setup({ hydrateCart: true });
// Use the module helpers your frontend needs.
// The client keeps full control over markup, routing, and UX.Useful integration touchpoints.
POST /v1/storefront/{storeId}/conversationsPOST /v1/storefront/{storeId}/conversations/{id}/messages